Tickets and orders
Lost your tickets? Use “Email me my tickets” on the My Tickets page and we'll resend the links straight away.
For anything else, include your booking reference (like “TW-7Q4M2X”) and the email address you used, so we can find your order quickly.
- Email: [support email]
- Phone: [phone]
- Hours: [support hours]
Refunds are explained in our Refund policy.
Event organisers
To sell tickets, start on the For organisers page; you can also ask for your private organiser link again there. For approval, payouts or anything else, email [support email]. See our Organiser terms.
Privacy
To see, correct or delete your personal information, contact our Privacy Officer, [Privacy officer name], at [privacy email]. See our Privacy policy.
By mail
[Legal business name]
[Address]